International shipping
from Lansing.

Distinguish a document envelope from a mixed parcel

Explain whether you are sending paper documents alone or a package that also contains products, samples, storage devices or other objects. A folder or envelope can hold more than paperwork, so describe the actual contents rather than choosing a category solely from the outer packaging.

Provide the package count and finished weight and measurements. If several departments contribute items, agree who checks the final contents before sealing. Report additions that change an envelope into a parcel so the proposed service can be reviewed against the correct information.

Coordinate the office release and recipient department

Give the dispatch contact's available hours and the entrance or reception authorized for outgoing packages. Ask who will hold the shipment if the person preparing it is absent. A visitor-facing address does not necessarily identify the place where staff release parcels.

For an overseas organization, obtain the intended recipient or department and full delivery address, country and postal code. Confirm whether the named recipient receives at that building or uses another receiving location. Keep an internal department reference alongside the correct address instead of using it as a substitute.

Explain deadlines before agreeing the transport

If documents relate to an appointment or a recipient's deadline, give that date at the inquiry stage. Ask for the available service and estimated timing before relying on it. Transport does not itself confirm that the recipient will approve, process or accept the contents.

Use lbs/inch or kg/cm consistently for packaged goods and update the figures after repacking. Price, collection availability, acceptance and timing require individual confirmation. The Michigan shipping guide includes preparation advice for shipments from other communities.

City shipping questions