International shipping
from Peterborough.

Identify the Peterborough dispatch premises

Use the building or warehouse unit, street and complete postcode where the shipment will be available. If your company invoices from another address, keep those details separate. Confirm the business name recognised at the entrance and the person authorised to release the packages.

Separate ready orders from goods awaiting packing

When an order is assembled in stages, say which parcels are ready and which are still estimates. Send one final list before collection is agreed, with contents and measurements assigned to each package. Avoid adding unlisted cartons to a confirmed handover without asking EPS to review the change.

Replacement parts and returned products

Describe the item’s function, model and condition alongside any product code. Explain whether the goods are sold, replaced, returned or sent for repair. Mention batteries, oils, liquids or other characteristics that may affect acceptance; a part’s small size does not by itself establish suitability for a parcel service.

Keep deliveries to several receivers distinct

A single dispatch address may supply customers in several countries. Give each receiver their own address, contact, package list and order reference. Ask for each proposed movement to be assessed before assuming the same paperwork, timing or price applies to all orders leaving the premises.

Details for your shipping quote

• Complete collection and delivery addresses, with postcodes.
• An agreed handover contact and any access arrangements.
• A contents list and purpose, with package count, packed weights and outer dimensions.
• Any handling requirements or arrival deadline to assess.

Select kg / cm or lbs / inch in the quote form. EPS confirms price, route availability and collection instructions individually before booking. This guide does not identify a local branch or drop-off counter.

Shipping questions