International shipping
from Smethwick.

Identify High Street, Cape Hill or the actual dispatch site

Sandwell Council lists Smethwick High Street and Cape Hill as distinct historic areas. Give the premises’ complete address and postcode, not simply the shopping area or Sandwell. Ask a retailer whether your order is held in the shop, a back room or a separate unit before proposing a collection point.

Describe workshop goods by function and condition

For a component, tool or equipment shipment, state what each item does and whether it is new or used. Identify accessories and any batteries, liquids, residues or sharp parts needing review. A stock code can help identify an order but should accompany a written description. EPS assesses the contents and destination before confirming whether the proposed shipment can be accepted.

Measure dense or irregular parcels accurately

Weigh the complete packed item and measure its maximum outer length, width and height. Include protective supports and protruding packaging. If a heavy order is divided into smaller boxes, record each box separately and explain any loading requirement. Do not assume that a normal parcel quotation includes dismantling, packing or lifting equipment at the collection address.

Confirm release arrangements on a shared commercial site

Provide the business and unit number, the responsible dispatch contact and any gate or appointment instructions. A reception address may serve several businesses and may differ from the authorised goods entrance. Confirm that someone can identify the correct parcel count. If the order, site or packing changes after the enquiry, ask EPS to reassess the updated details before booking.

Details for your shipping quote

• Complete collection and delivery addresses, with postcodes.
• An agreed handover contact and any access arrangements.
• A contents list and purpose, with package count, packed weights and outer dimensions.
• Any handling requirements or arrival deadline to assess.

Select kg / cm or lbs / inch in the quote form. EPS confirms price, route availability and collection instructions individually before booking. This guide does not identify a local branch or drop-off counter.

Shipping questions