International shipping
from Widnes.

A precise Widnes collection point

For goods held at a shop or market business, identify the trader and the actual parcel location. Halton Council includes market trading in its business and trading information. A venue name is useful context, but it does not identify a particular unit, entrance or person authorised to hand over a parcel.

Online sales and stock sent abroad

Describe what the customer has bought, how many pieces are included and whether the items are new or used. For mixed orders, provide an itemised list rather than “shop stock”. Measure the outer carton after cushioning and internal dividers have been added. Tell EPS about fragile components or any special handling needs when asking for the quote.

Agree who will release the parcels

If you trade from a shared building, reception staff may not automatically accept responsibility for a collection. Agree a named handover contact and explain where the packed items will be held. If opening hours or access arrangements change after the quote, ask EPS to check the revised collection plan before relying on the original arrangements.

Keep a return shipment distinct from a new order

When sending an item back to an overseas seller, obtain the correct returns address and any return reference first. Explain that it is a return and describe the goods and their condition. An address printed on an old delivery label may not be the seller’s current receiving location. EPS reviews the proposed shipment before booking; a past delivery does not confirm a return service.

Details for your shipping quote

• Complete collection and delivery addresses, with postcodes.
• An agreed handover contact and any access arrangements.
• A contents list and purpose, with package count, packed weights and outer dimensions.
• Any handling requirements or arrival deadline to assess.

Select kg / cm or lbs / inch in the quote form. EPS confirms price, route availability and collection instructions individually before booking. This guide does not identify a local branch or drop-off counter.

Shipping questions