International shipping
from Brentwood.

Distinguish Brentwood High Street from nearby centres

Brentwood Council identifies Brentwood, Shenfield and Ingatestone as separate town centres within the borough. For a parcel request, use the actual premises address rather than the borough name alone. If an invoice gives a trading address, check whether the packed goods are held there or at another office, shop or storage location.

Prepare a document or sample handover at work

Name the department or person who will release the package and confirm whether reception accepts responsibility for outgoing parcels. Give the building, suite or floor and full postcode. If samples or merchandise accompany paperwork, describe those contents separately. A parcel should not be described solely as documents when additional goods change the information needed for assessment.

Keep equipment returns complete and identifiable

For a return to an overseas supplier, obtain the authorised receiving address and return reference. List the equipment and accessories actually included, their condition and any batteries or other contents needing review. Recheck the final packed dimensions if you add protection or use a different box. The supplier’s willingness to receive the return does not confirm transport acceptance.

Review the origin when goods move between premises

An order collected from a retailer might later be taken home or to a workplace for packing. Tell EPS which address will be used for the handover and who will be present there. Provide the finished package count, weights and outside measurements. A quote should be reassessed when its collection location, destination or contents change; do not rely on the earlier address by default.

Details for your shipping quote

• Complete collection and delivery addresses, with postcodes.
• An agreed handover contact and any access arrangements.
• A contents list and purpose, with package count, packed weights and outer dimensions.
• Any handling requirements or arrival deadline to assess.

Select kg / cm or lbs / inch in the quote form. EPS confirms price, route availability and collection instructions individually before booking. This guide does not identify a local branch or drop-off counter.

Shipping questions