International shipping
from St Albans.

Use St Albans as the origin when the goods are there

Provide the street, property or unit and full collection postcode. If the organiser works in London but the parcels are at a St Albans home or business, use the St Albans premises for handover. A billing address or a familiar nearby city should not replace the location where the goods will be released.

Choose a contact available at the collection premises

Confirm who can identify and hand over the full package list during the proposed arrangement. For a shared office or residential building, explain the agreed entrance and any access instructions. If someone else submits the enquiry, make the local release contact distinct from the overseas receiver or administrative contact.

Purchases collected on behalf of an overseas customer

Ask the seller to agree to collection and provide a ready date, order reference and final packing details. Check who is responsible for packaging before assuming the purchase can be handed over as an ordinary parcel. Disclose fragile contents, batteries, liquids or other features requiring assessment.

Keep home and workplace arrangements consistent

If you move packages from home to work for convenience, notify EPS of the new address and access conditions before booking. Supply any revised package count and measurements at the same time. An offer assessed for one location should be reviewed before collection is attempted at another.

Details for your shipping quote

• Complete collection and delivery addresses, with postcodes.
• An agreed handover contact and any access arrangements.
• A contents list and purpose, with package count, packed weights and outer dimensions.
• Any handling requirements or arrival deadline to assess.

Select kg / cm or lbs / inch in the quote form. EPS confirms price, route availability and collection instructions individually before booking. This guide does not identify a local branch or drop-off counter.

Shipping questions