International shipping
from St Austell.

Distinguish White River Place from the Market House

The White River Place visitor guide describes the shopping centre and separately identifies St Austell Market House in the heritage quarter. Name the specific retailer or maker, building and unit rather than using the shopping destination as a general address. Confirm whether the order remains at a retail unit or will be released from a separate workshop.

Prepare artwork, glass and ceramics with the maker

The Market House resident directory includes glasswork, picture framing and a ceramics hub. For such an order, describe the materials, glazing, handles or other fragile features and agree suitable transport packaging. Ask whether the work is finished and ready to be packed. A display measurement or workshop booking does not establish the size or readiness of a completed shipment.

Separate purchases from event and workshop arrangements

Both venues advertise creative or community activities. If you buy at a temporary event or make something during a workshop, agree who will retain the finished item and where. Obtain the seller’s approval for third-party release and a contact who knows the order. The venue’s general visitor team may not hold or be authorised to hand over every resident business’s goods.

Provide an itemised, transport-ready enquiry

Send the complete origin and destination, contents and purpose, package count, individual packed weights and maximum outside measurements. Include the agreed release contact, any stairs or loading needs, and the arrival date you want considered. Describe valuable or fragile pieces accurately for assessment. EPS confirms contents acceptance, available route, collection instructions and price individually before booking.

Details for your shipping quote

• Complete collection and delivery addresses, with postcodes.
• An agreed handover contact and any access arrangements.
• A contents list and purpose, with package count, packed weights and outer dimensions.
• Any handling requirements or arrival deadline to assess.

Select kg / cm or lbs / inch in the quote form. EPS confirms price, route availability and collection instructions individually before booking. This guide does not identify a local branch or drop-off counter.

Shipping questions