International shipping
from Bromley-by-Bow.

Use Bromley-by-Bow in the full London address

Keep the full locality name when copying the collection details: Bromley-by-Bow in Tower Hamlets should not be shortened to an ambiguous “Bromley”. Include the street number, building or business name, flat or unit and complete postcode. The council’s area profiles distinguish Bromley North and Bromley South locally, but a ward label is not a parcel address. Ask the person holding the goods to check the address against the premises where the shipment will actually be ready.

Describe the entrance, not just the nearest station

For premises around Devons Road, Stroudley Walk or Twelvetrees Crescent, identify the entrance serving the packed goods. The council’s Bromley-by-Bow masterplan describes an area divided by the A12 and railway lines. A nearby station or a pin on the opposite side of a road is not sufficient handover information. Explain any separate pedestrian and vehicle entrances, and ask the holder about access restrictions. Access and any required handling must be assessed before collection is confirmed.

Separate a business purchase from a residential collection

If a local supplier is packing your purchase, give the supplier’s holding address and order reference. Do not use your home address simply because it appears on the invoice. Conversely, if you have already taken the goods home, update the enquiry to the residential location. Record who can release the parcel and whether it is a shop counter, workshop or apartment handover. Several orders should remain listed separately until the holder confirms that they have been packed together and measured as a single finished consignment.

Check the package list before an overseas move

Number cartons containing household belongings and connect each number with an accurate contents description. Keep items retained in London separate from items being sent overseas. Measure the largest outer dimensions after packing and record the packed weight; labels such as “one bag” do not give enough information for a transport assessment. Identify fragile goods, batteries, liquids or anything needing special handling. Include the complete destination and your preferred timing, then wait for EPS to confirm acceptance, the quotation and the proposed handover arrangements.

Details for your shipping quote

• Complete collection and delivery addresses, with postcodes.
• An agreed handover contact and any access arrangements.
• A contents list and purpose, with package count, packed weights and outer dimensions.
• Any handling requirements or arrival deadline to assess.

Select kg / cm or lbs / inch in the quote form. EPS confirms price, route availability and collection instructions individually before booking. This guide does not identify a local branch or drop-off counter.

Shipping questions