International shipping
from New and Old Malden.

Keep New Malden, Old Malden and Motspur Park addresses distinct

The council’s New and Old Malden neighbourhood guide includes New Malden Village, Coombe Vale, Green Lane and St James, Old Malden and part of Motspur Park. These are useful locality references, but they do not replace the street, building number and complete postcode. Keep the address supplied by the person holding the goods, including any Worcester Park postal wording. For a collection elsewhere in Motspur Park or near West Barnes, state that exact origin rather than moving it into a different locality on the form.

Prepare community-event materials for a confirmed handover

Kingston’s New Malden Hall information locates the hall within New Malden Library on Kingston Road, on the first floor. If your own display materials, books or costumes are held at a hired venue, agree where they will be packed and who can release them. Describe the floor and any lift or stair constraints for the actual packages. Public visitor access does not confirm a goods collection or make a venue an EPS drop-off point. If packing finishes after your hire ends, move the goods to an authorised holding address before requesting pickup there.

Separate shop stock, gifts and returns in the inventory

A purchase collected from a High Street shop may leave from another stockroom or from the customer’s home. Confirm which address holds the finished parcels, who provides the packaging and what order reference staff need. For mixed goods, describe each item and its purpose instead of writing only “shop items” or “gifts”. Identify food, cosmetics, liquids, batteries and fragile objects for individual review before packing them together. Supply supporting purchase or return information where applicable; EPS assesses whether the contents and destination can be accepted.

Make the final holding point clear before requesting a rate

If belongings come from several homes across the Malden area, either list each origin or consolidate them yourselves at one agreed address. Number the finished cartons and record the outside dimensions and packed weight of each one, including protective packaging. State the person available at handover and explain shared entrances, flats above shops or storage away from the frontage. Include the full overseas delivery address and the date the goods will be ready. Keep any arrival deadline separate from that ready date so route availability, collection arrangements and timing can be checked.

Details for your shipping quote

• Complete collection and delivery addresses, with postcodes.
• An agreed handover contact and any access arrangements.
• A contents list and purpose, with package count, packed weights and outer dimensions.
• Any handling requirements or arrival deadline to assess.

Select kg / cm or lbs / inch in the quote form. EPS confirms price, route availability and collection instructions individually before booking. This guide does not identify a local branch or drop-off counter.

Shipping questions