International shipping
from Chessington and Hook.

Name the actual Chessington, Hook or Malden Rushett origin

The official Kingston area report distinguishes Hook and Chessington North from Chessington South and Malden Rushett. Malden Rushett is a separate village identity within that wider area; it is not Old Malden. Preserve the street, premises name and full postcode supplied by the holder of the goods. For a named property, yard or outbuilding, include directions to the agreed release point as well as the postal address. A nearby attraction, station or main-road junction is only a reference, not a substitute collection address.

Identify the service or room when a community building holds goods

The council lists the Hook Centre on Hook Road as a shared building containing a library, music services and other facilities. For your own materials at any such premises, identify the responsible organisation, room and release contact; addressing a driver only to reception may leave the goods untraceable. Agree permission to remove the items and the entrance suitable for the packed pieces. Describe stairs or lift requirements where relevant. Public opening information does not establish a booked pickup, and the building is not presented here as an EPS parcel counter.

Check ownership and packing for instruments or workshop equipment

If a shipment includes an instrument, display or technical item, confirm that the owner has authorised its movement and separate hired items that must be returned locally. Describe fragile fittings, batteries and any unusually long or heavy pieces. Give the weight and outside measurements after a case, crate or carton is prepared, and say whether more protective packaging will be added. Do not assume a carrying handle or travel case provides suitable shipping protection. EPS uses the actual item and packing details to assess acceptance and any additional handling requirements.

Explain property access and business release arrangements

For a household collection, name the person who will be present and explain gates, shared entrances or a long carry from the holding point. For a business purchase, include the trading name, unit or workshop number and the seller’s release reference. Specify any difference between the sales address and the storage location. If goods are moved to Kingston upon Thames or Surbiton before pickup, use that new origin. Provide the full destination, ready date and packed parcel list so the practical collection and route can be confirmed individually.

Details for your shipping quote

• Complete collection and delivery addresses, with postcodes.
• An agreed handover contact and any access arrangements.
• A contents list and purpose, with package count, packed weights and outer dimensions.
• Any handling requirements or arrival deadline to assess.

Select kg / cm or lbs / inch in the quote form. EPS confirms price, route availability and collection instructions individually before booking. This guide does not identify a local branch or drop-off counter.

Shipping questions