International shipping
from Norbury.

Preserve the complete address around Norbury and Pollards Hill

The council lists Norbury as a distinct neighbourhood within Croydon. Local wording can differ from the postal town used on a verified address. Keep the original street, property number, flat number and complete postcode, including London where appropriate. Do not replace those details with “Croydon” solely because this is the administering borough. For Pollards Hill enquiries, specify the exact address rather than relying on the area name across the borough boundary; this guide does not assume every nearby property shares one postal or collection arrangement.

Identify the correct premises on a shopping parade

The council’s Norbury district-centre information refers to Green Lane shopping parade and St Helens Green. For a shop purchase, record the trader’s name, unit or building number and order reference. Check whether staff will release it from the frontage or another agreed entrance, and whether the goods are stored at a different address. If part of an order has not arrived, wait for the seller’s final packed inventory before seeking a quotation for the complete consignment. Explain any collection deadline separately from the shop’s usual opening hours.

Use a staffed contact for materials held in a shared venue

Croydon’s library directory places Norbury Library on Beatrice Avenue. For your own books or community materials held at any shared venue, obtain permission to remove them and name the organiser responsible for the cartons. Public access to a building, including self-service access where offered, does not mean somebody is available to release goods. Agree a staffed handover and identify the correct room or holding point. A council building is mentioned as a location reference, not an EPS drop-off facility.

Split mixed belongings into a useful parcel inventory

Books can create a heavy carton before it looks full, while framed objects and delicate gifts need separate protection. Describe each packed box, its outside dimensions and its weight, and identify liquids, batteries or other contents requiring review. Confirm that borrowed or hired items have been removed from the shipment unless their owner has authorised transport. Give the full overseas address, shipment purpose and ready date. EPS checks the destination, contents, packaging and practical collection before confirming a service and price.

Details for your shipping quote

• Complete collection and delivery addresses, with postcodes.
• An agreed handover contact and any access arrangements.
• A contents list and purpose, with package count, packed weights and outer dimensions.
• Any handling requirements or arrival deadline to assess.

Select kg / cm or lbs / inch in the quote form. EPS confirms price, route availability and collection instructions individually before booking. This guide does not identify a local branch or drop-off counter.

Shipping questions