International shipping
from Chelsea.

King’s Road purchases, east and west

For a purchase near Sloane Square and Duke of York Square, or farther west along King’s Road toward the World’s End area, obtain the seller’s full release address. Record the shop name, purchase reference and contact who has agreed to hand over the goods. A display item may be held elsewhere or require preparation after sale. Ask when the final packages will be ready, and give EPS their dimensions and weights before arranging collection.

Furniture, artwork and interior purchases

For furniture, a framed work or an interior accessory bought in Chelsea, explain the materials, size and current packing condition. A showroom measurement is not the outer measurement of a protected shipment. Ask the seller whether the item will be boxed, crated or otherwise prepared, and who is responsible for that work. Provide photographs if requested and describe fragile components. Specialist packing, collection handling and cover need individual confirmation rather than being assumed from the purchase value.

Fulham Road and the actual holding premises

For goods held at a Chelsea-side Fulham Road business, send the exact street number, postcode and department or unit. Fulham Road continues beyond Chelsea, so the street name alone cannot identify the origin. If a seller releases purchases from a rear store, separate warehouse or appointment-only room, use the address and entrance supplied by that contact. Explain any agreed handover window and the number of people or handling arrangements the goods may require.

Cheyne Walk, Royal Hospital Road and riverside homes

For a residential origin around Cheyne Walk, Royal Hospital Road or Chelsea Embankment, identify the house or building and the entrance where the packages are held. Riverside landmarks, a bridge or a nearby venue may help orientation but are not collection addresses. State whether the goods are in a basement, upper-floor flat or another part of the property. Tell EPS about steps or restricted access relevant to the packed items before a booking is confirmed.

World’s End, Cremorne and multi-block addresses

For an address in the World’s End or Cremorne area, include the block name, flat number, street and postcode. If a reception or concierge will release the boxes, get their agreement and give them a matching package list. A development name, communal entrance or nearby Lots Road premises is not enough to locate a flat. Keep the shipment identifiable and agree responsibility if the sender will leave the property before collection.

One purchase, several sellers or a household move

List each release address when purchases come from different Chelsea shops or household contacts. If someone will combine the goods, identify that person, the final holding address and when packing will be complete. Storage, consolidation and onward transport are distinct arrangements to assess. For an origin outside Chelsea, the Kensington and Holland Park guide or London overview may help, but the actual postcode remains essential.

Details for your shipping quote

• Complete collection and delivery addresses, with postcodes.
• An agreed handover contact and any access arrangements.
• A contents list and purpose, with package count, packed weights and outer dimensions.
• Any handling requirements or arrival deadline to assess.

Select kg / cm or lbs / inch in the quote form. EPS confirms price, route availability and collection instructions individually before booking. This guide does not identify a local branch or drop-off counter.

North-side Fulham Road and Redcliffe collection addresses

For goods held across Fulham Road from Chelsea, retain the property's actual locality rather than changing a Redcliffe or South Kensington address to Chelsea. Around the junctions with Redcliffe Road, Hollywood Road and Redcliffe Gardens, give the individual building, shop or flat and complete postcode. Identify the side-street entrance if that is where the holder will release the parcel. A shop frontage on Fulham Road does not establish the access arrangements for a home above it or for stock kept elsewhere.

For residential parcels in the streets north of the road, explain any lower-ground entrance, stairs or floor-level change before a handling plan is agreed. Keep shop orders and household cartons separately identified when different people are releasing them. Confirm the packed size, weight and person responsible at each address, including any seller's alternative dispatch location. Further west, use the Fulham guide for goods actually held there. A neighbourhood label helps orient the enquiry, but the complete collection address determines which premises EPS assesses.

Shipping questions