International shipping
from New Cross and New Cross Gate.

New Cross Road purchases: confirm where the order is held

For a purchase from a business on New Cross Road, ask the seller to confirm the release premises before requesting collection. The shopfront, invoice address and storage address may differ. Include the business name, order reference and contact who can identify the goods. If the order contains several items, establish whether the seller will release one finished package or several cartons, and obtain the packed measurements for each.

Student boxes need a handover plan before departure

For students living around New Cross, including those studying at Goldsmiths, use the address where the packed boxes will remain after checkout. A university affiliation does not mean that a campus reception will accept or release a shipment. Confirm permission with the person responsible for the premises. If you leave before collection, agree who will hold the boxes, how they will identify them and when access can be arranged.

New Cross and New Cross Gate are different station landmarks

When explaining a collection address, distinguish New Cross from New Cross Gate. Use the street, building number and postcode as the primary instructions, with a station only as supplementary context. For premises near the New Cross Road and Queens Road junction, identify the actual entrance rather than assuming a roadside meeting point. EPS needs to assess access at the collection premises before arrangements are confirmed.

Shared houses and flats: identify the right cartons

For a shared property in New Cross or the Hatcham area, mark each carton with a clear shipment reference and keep a list showing which boxes are leaving. Tell the handover contact if another resident has similar packages in the hallway. Include the flat number, floor and any entry arrangements relevant to moving the finished shipment. Measure and weigh each sealed carton; a count of bags or loose possessions is not enough for a confirmed quotation.

Studio work, records and equipment need separate descriptions

A creative project can contain paper, framed work, instruments and electronic equipment with different handling needs. List what is actually being sent and explain any fragile components, batteries or liquids. State whether packaging is already complete or still needs assessment. If goods will be collected from a studio instead of your home, provide the studio release contact and address. Do not assume that transport includes packing, storage or visits to several premises.

Keep New Cross origins distinct from neighbouring Deptford

The wider borough name does not identify a collection point. Goods held in Deptford, Telegraph Hill or another nearby locality should be quoted from their actual premises, even when the owner describes the journey as starting in New Cross. Use the Deptford guide when that is where the goods are held, or browse the UK directory. This page provides locality guidance; it does not identify an EPS branch or drop-off counter.

Details for your shipping quote

• Complete collection and delivery addresses, with postcodes.
• An agreed handover contact and any access arrangements.
• A contents list and purpose, with package count, packed weights and outer dimensions.
• Any handling requirements or arrival deadline to assess.

Select kg / cm or lbs / inch in the quote form. EPS confirms price, route availability and collection instructions individually before booking. This guide does not identify a local branch or drop-off counter.

Shipping questions